Engineering
AI-Driven
Products

Founder and Lead Engineer at Talkwiz.ai. Building AI-powered sales automation that engages leads and books meetings, end to end from architecture to deployment.

Frank Johnette
Work / Showcase

Selected Projects

01 / 03 Shipped
2025

Agentflow

Python framework for orchestrating multi-step agentic workflows.

2024

ConnectBeats

Platform for musicians to publish upcoming live shows and sync across social media.

2024

NomadicPals

Social platform for reconnecting with friends across your travels.

Professional / At Scale

What I build on the job.

psychology
Production RAG Agent

Built and deployed a Retrieval-Augmented Generation agent that autonomously resolves thousands of customer support cases per month, cutting resolution time and human escalations at scale.

RAG LLM Production
hub
AI-Assisted CRM Connectors

Custom integrations that bring AI-assisted intelligence directly into Salesforce, Freshdesk, and Zendesk, automating workflows that previously required manual triage and response.

Salesforce Freshdesk Zendesk
insights
AI Case Analytics

Intelligent analytics pipeline that processes support case data at volume, surfacing trends, predicting escalations, and turning raw ticket data into actionable product and ops insights.

Analytics AI Data
developer_mode
Agentic AI Systems

Architecting multi-capability AI agents using MCP, skill orchestration, and tool use to build systems that reason across complex multi-step workflows without human handholding.

MCP Skills Agents
Origin / Philosophy

I bridge the gap between AI-powered ideas and production-ready code.

I started my career in technical support, moved into managing the department, and eventually crossed into engineering. That path means I build tools with firsthand knowledge of the problems they solve, not just the technology.

Today I'm the founder and lead engineer of Talkwiz.ai, building AI-driven sales automation that engages leads and books meetings automatically. I focus on shipping reliable products end to end, from architecture to deployment.

AI
Focused
6+
Projects
E2E
Builder

Stack & Competencies

Ruby on Rails Hotwire Next.js Node.js TypeScript Python PostgreSQL Docker RAG LLM Integration AI Agents MCP Salesforce Zendesk Freshdesk REST APIs System Design
CONNECT CONNECT CONNECT
Inquiry / Contact

Let's build the future.

Interested in working together or want to talk about a project? Reach out on LinkedIn or explore my work on GitHub.

Currently Building

Talkwiz.ai

AI-driven sales automation that qualifies leads and books meetings automatically. Built with Ruby on Rails, Hotwire, and production-grade AI integrations.

Visit Talkwiz.ai